FIPS

FIPS support

We help with sign-in, festival data, groups, offline use and notifications.

Contact

Briefly describe the issue, device and app version. Never send passwords, sign-in codes or push tokens.

[email protected]

Delete an account

Deletion can be requested in FIPS or on the public deletion page and cancelled during the grace period.

Manage account deletion

Response

Support requests are handled by Giraffe GmbH. For security issues, clearly mark your message as a security report.

Last updated: 2026-07-26